Navigating Workplace Conflict: How to Have More Influence, Less Drama, and Better Collaboration 

Master any workplace conflict with confidence and ease, have less drama, better results, and thrive at work.  

When there are problems to solve, and people who care (and there are so many things to care about) you’ll face conflict. And if you want to have more success, influence, and joy in your work, you’ve got to navigate it well. But conflict is hard. You weren’t born knowing the perfect words to say when you’re angry, dealing with a jerk, or when someone calls your game-changing idea “stupid.” This highly experiential learning lab is based on findings from our expansive World Workplace Conflict and Collaboration study and the new book, Powerful Phrases for Dealing with Workplace Conflict. You’ll leave with the courage, confidence, and competence to navigate even the trickiest conflict scenarios and build better, lasting collaboration.

Presented by: Karin Hurt